State Designated Management Service Organizations
In 2009, the General Assembly passed House Bill 706 requiring MHCC to designate one or more management service organizations (MSO). MSOs provide technical assistance and training to improve ambulatory practices’ use of electronic health records (EHRs). As EHRs have evolved with consumer and equity-centered design approaches, so are practices to better serve patient populations and communities. Practices that need assistance in adopting, implementing, and managing health information technology can use an MSO to guide system selection, customization, workflow design, cybersecurity, and training. Organizations that provide health information technology and consulting services spanning EHRs, telehealth, health information exchange, quality reporting, and cybersecurity must demonstrate that they meet certain criteria to receive MSO State Designation. MSO State Designation is voluntary and valid for up to two years.
The application and criteria for MSO State Designation can be found here.
Organizations that have been granted MSO State Designation by MHCC include:
Informational Materials
For more information, please contact: Melanie Cavaliere, 410-764-3282 or melanie.cavaliere@maryland.gov