Despite its name, SHIP is not an insurance program, but it is a valuable service meeting an important need of Medicare beneficiaries of any age in understanding their health insurance benefits, bills, and rights. The Maryland SHIP program provides trained staff and volunteer counselors in all 24 counties. Counselors provide in-person and telephone assistance in a variety of areas, such as: billing problems; assistance applying for help for low-income beneficiaries; assistance with denials of payment, appeals and grievances; and advice on health care fraud and abuse. SHIP counseling services are confidential and free of charge.
To find out more information about the SHIP program, contact your local Information & Assistance Office: http://www.mdoa.state.md.us/senior.html
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