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Patient Experience All Patients (All Maryland Hospitals)

Timeframe: Oct 2011 - Sep 2012
Last Updated: 4/12/2013

Number of Completed Surveys: 41463
Survey Response Rate: 29.94%

All Patients
Look at all Maryland Hospital
Measure
Always
Usually
Sometimes or Never
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How often did nurses communicate well with patients?
78%
16%
6%
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How often did doctors communicate well with patients?
80%
14%
6%
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How often did patients receive help quickly from hospital staff?
61%
26%
13%
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How often was patients' pain well controlled?
72%
20%
8%
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How often did staff explain about medicines before giving them to patients?
62%
17%
21%
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How often were patients' rooms and bathrooms kept clean?
68%
20%
12%
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How often was the area around patients' rooms quiet at night?
60%
26%
14%
 
 
Yes
No
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Were patients given information about what to do during their recovery at home?
85%
 
15%
 
 
Rating 9 above
Rating 7-8
Rating 0-6
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How do patients rate the hospital? ( 10 for best - 0 for worst )
71%
24%
5%
 
 
Yes
Probably Yes
Probably No
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Would patients recommend the hospital to friends and family?
73%
21%
6%