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Patient Experience Medical Patients (All Maryland Hospitals)

Timeframe: Oct 2011 - Sep 2012
Last Updated: 4/12/2013

Number of Completed Surveys: 18927

Medical Patients

Look at all Maryland Hospital	Measure	Always	Usually	Sometimes or Never
	How often did nurses communicate well with patients?	77%	16%	7%
	How often did doctors communicate well with patients?	76%	16%	8%
	How often did patients receive help quickly from hospital staff?	58%	27%	15%
	How often was patients' pain well controlled?	68%	21%	11%
	How often did staff explain about medicines before giving them to patients?	59%	17%	24%
	How often were patients' rooms and bathrooms kept clean?	67%	20%	13%
	How often was the area around patients' rooms quiet at night?	57%	28%	15%
		Yes		No
	Were patients given information about what to do during their recovery at home?	81%		19%
		Rating 9 above	Rating 7-8	Rating 0-6
	How do patients rate the hospital? ( 10 for best - 0 for worst )	69%	24%	7%
		Yes	Probably Yes	Probably No
	Would patients recommend the hospital to friends and family?	69%	24%	7%