Find a Patient Experience Measure

The patient's perspective on the care provided by hospitals is an important and valuable indicator of hospital quality and performance. The Maryland Health Care Commission utilizes the results of a national, standardized survey of hospital patients to obtain and report on measures of hospital performance. The survey asks a sample of recently discharged patients about important aspects of their experience while in the hospital. Ten performance measures are obtained from the patient survey. The survey is administered on a quarterly basis and the Maryland Hospital Guide is updated with current survey results as they become available. To view these measures and how Maryland hospitals were rated by their patients, click on one of the categories below.

All Patients

Maternity Patients

Medical Patients

Surgical Patients

Service Line Not Specified

To find out more about the patient experience survey or HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) please visit the official HCAHPS website: www.hcahpsonline.org.

For information about the Commission's method of calculating HCAHPS scores for all patients by service line, please visit the Maryland Quality Measures Data Center.